Digital Delivery Policy

William Dickinson — operated by Joana & William Dickinson Lda

Last updated: 19 July 2026

All products sold in our store are digital products. No physical items will be shipped.

After your purchase is completed and payment is confirmed, your digital product will be made available by download link, email, customer account access, or another digital delivery method indicated at checkout or on the product page.

Digital products are usually delivered immediately after purchase. In some cases, delivery may take a short period of time due to payment processing, email delivery delays, or technical checks.

No shipping fees apply to digital products. Since no physical goods are shipped, there are no delivery charges, customs fees, or postal delivery times.

Please make sure that the email address provided at checkout is correct. If you do not receive your digital product, please check your spam or junk folder first. If you still cannot access your product, contact us at shop@williamdickinson.co.uk and we will assist you.

Refunds, cancellations, and withdrawal rights for digital products are covered in our Refund and Withdrawal Policy.

Contact

Joana & William Dickinson Lda

Rua de Teire, n.º 713, 4830-296 Garfe, Póvoa de Lanhoso, Portugal

Email: shop@williamdickinson.co.uk