Legal notice

Company information / Impressum

This legal notice sets out the identification and contact details of the operator of this online store, in accordance with applicable European Union and Portuguese law on electronic commerce and consumer information.

1. Store operator

Company name: Joana & William Dickinson, Lda.

Legal form: Sociedade por Quotas (Lda.) — Portuguese private limited company

Registered office: Rua de Teire, n.º 713, 4830-296 Garfe, Póvoa de Lanhoso, Portugal

Website: https://shop.williamdickinson.co.uk

2. Registration and tax details

VAT number (NIF/NIPC): PT517155656

Commercial registry: Registered at the Conservatória do Registo Comercial under number 517155656

Share capital: €500.00

3. Contact

Email: shop@williamdickinson.co.uk

We aim to respond to all enquiries within two business days.

4. Responsible for content

Content responsibility: Joana & William Dickinson, Lda., at the address given above

5. Dispute resolution

Complaints may be submitted directly to us at shop@williamdickinson.co.uk. We aim to resolve all complaints amicably.

Consumers resident in Portugal may submit complaints through the Portuguese electronic complaints book (Livro de Reclamacoes Eletronico) at https://www.livroreclamacoes.pt

Consumers resident in the European Union may also consult the list of national alternative dispute resolution (ADR) bodies published by the European Commission at https://consumer-redress.ec.europa.eu/dispute-resolution-bodies

6. Nature of the products

All products sold through this store are digital products, delivered electronically. They are educational materials based on practitioner experience and do not constitute medical advice, diagnosis or treatment, and do not replace consultation with a qualified medical professional.

7. Intellectual property

All content published on this website — including text, images, guides and downloadable materials — is the property of Joana & William Dickinson, Lda. or is used under licence, and may not be reproduced or distributed without prior written permission.